Privacy Policy

Welcome to Dakine Surfing Shop (“we”, “us”, or “our”) at skimboardstore.com. We’re stoked you’re here to check out our gear, from complete skateboards to foiling accessories. Just like we shape our boards with care, we treat your privacy with the same attention to detail.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you ride the wave through our store, we may collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase (though we don’t store full payment info on our servers).
• Order Details: Products you’ve purchased, sizes, and preferences to help you shred better next time.
• Technical Data: IP address, browser type, device information, and how you navigate our site – helping us smooth out any choppy sections.
• Communications: Emails or messages you send us about orders, products, or just to chat surf conditions.

2. How We Use Your Information

We use your data to:

• Process your orders and ship your gear worldwide (except to some remote breaks)
• Provide customer support faster than a SUP on a downwinder
• Improve our website and product selection based on how surfers like you use our shop
• Send you relevant updates (only if you opt in) about new fins, foils, or sweet deals
• Prevent fraud and keep transactions secure with bank-level encryption

3. Sharing Your Information

We don’t sell your data to third parties. We only share information when necessary:

• With payment processors to complete transactions (Visa, MasterCard, PayPal, etc.)
• Shipping carriers to deliver your boards and accessories
• Legal authorities if required by law (we hope it never comes to that)
• Service providers who help us run our shop (they’re bound by strict confidentiality)

4. Data Storage & Security

Your information is stored securely with the same care we give to our shaping bays:

• Payment details are encrypted and processed through secure gateways
• We only keep personal data as long as needed (usually 7 years for tax purposes)
• Regular security checks to prevent unauthorized access
• No stored payment details on our servers – just like we recommend not leaving your board unattended on the beach

5. Your Rights

You can:

• Request access to your personal data we hold
• Ask us to correct any inaccurate information
• Request deletion of your data (unless we need to keep it for legal reasons)
• Opt out of marketing communications anytime
• Withdraw consent where we’ve asked for it

Just email us at [email protected] – we’ll respond faster than you can wax your board.

6. Cookies & Tracking

We use cookies (not the edible kind) to:

• Remember what’s in your cart while you browse
• Understand how surfers use our site to improve your experience
• Show relevant ads (if you’ve opted in) for products that might help your shred

You can disable cookies in your browser settings, but some features might not work as smoothly as a freshly waxed deck.

7. International Transfers

Since we ship globally (except Asia and some remote areas), your data might be processed outside your home country. We ensure all transfers comply with applicable privacy laws.

8. Changes to This Policy

We may update this policy occasionally – we’ll post the new version here with the updated date. Significant changes will be communicated to you directly.

Now that the formal stuff is covered, why not check out our new fin collection or foiling gear? The waves (and your next perfect setup) are waiting!